Thanks for asking.
The simples way to get support is by searching inside our help center. The help center is, where you are reading this article.
If you cannot find, what you are looking for, please contact our support team.
There are 2 ways to do that:
On the bottom right you can find the round chat icon. Please drop us you message. Please also include your email address, so we can identify you as our customer.
You can send us an email to: [email protected].
What information should you include?
In case of any support requests regarding a malfunction of the app, please include the device you're using GIRI with. Also indicate the version of your operating system.
Example: I'm using an Apple iPhone xyz Pro, running iOS xx.y
If you have questions regarding best practices, please specify what you are trying to achieve and what you have already tried to get to the desired outcome.
If you. believe it's helpful, please try to provide a screen recording of the challenges you face.