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Schritt 4 How to Create Great Instructions

Plan your script, capture clearly, write briefly—so your SOPs are understandable in minutes.

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Written by Support
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Plan your steps like a director before you record. Clear structure = better results.

💡 Most important practical tip – Testing & refinement:
Test the first version of your instruction with someone who wasn’t involved, collect questions, and adjust your instruction.

💡 3-minute tips: Quick wins for clear, low-error instructions:
https://ar-giri.cloud/workflows?public_id=bwbqhxj5jf72u0nb

Short intro: Answer these three questions—then your script is set.

1. Goal & audience

What is the goal of the instruction—and who is it for?
Example: “All employees (new and experienced) scan the QR code and operate the machine with zero questions.”

Please fill in (goal & audience):
Who?
What can the person do afterwards?

2. The 3 key points/chapters

What are the three most important points/chapters?
Example: “Stop & secure the machine · Change tool · Restart & check”

Please fill in:

  • Chapter 1:

  • Chapter 2:

  • Chapter 3:

3. Which individual steps are required?

Do a short job shadow: observe an experienced person in detail through the entire process.

Please fill in (steps):

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