What happens to my data when the contract ends?
Your data is yours — even after the contract.
❓ FAQ
Short answer: you decide. Have it deleted — or keep viewing and distributing it. And you can export everything at any time.
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Your two options at contract end
Option 1 — Delete: we delete your data completely.
Option 2 — "Viewer" account: your account is downgraded: instructions stay active, you can keep viewing and distributing them (e.g. via QR code) — you just can no longer edit. We guarantee your data remains available for 5 years. Your documentation stays secured beyond the contract.
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How to export your data — anytime
1
Full export as ZIP
All workflows in an open XML format plus all media (images, videos, 3D data) in standard formats — no vendor lock-in.
2
PDF export
Every instruction as a standard operating procedure (SOP) sheet — our AI selects the relevant images from the videos.
3
Export as website
Export instructions as a standalone website and host it yourself.
4
REST API
For automated exports into your systems — contact us for API access.
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Our advice
Regardless of contract status, regularly export a PDF backup of your most important instructions — it is best practice for audits and extra safety anyway.
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