FAQ & Troubleshooting
Quick answers when something doesn't work — sorted by app, editor, QR code, and translation.
- Getting help: training, support & on-site
- What AI is inside GIRI — and what happens to my data?
- How long can an instruction be?
- What does GIRI measure? Analytics & job-done
- Where is my data stored?
- Embedding GIRI: Teams, SharePoint, Salesforce, LMS, API
- What is GIRI — and why not paper or video?
- How fast can I get started?
- Who can see my instructions?
- Does GIRI work offline?
- QR codes: create, print, share
- How does the licensing model work?
- Which devices do I need?
- Can I use GIRI entirely on a PC?
- Web viewer, app, or PDF — how does the instruction reach the team?
- Can I bring in existing documents (PDF, Word)?
- Can I export instructions as PDF?
- Using your own videos, images & symbols
- Does GIRI work for software instructions (SAP, Salesforce & co.)?
- What happens to my data when the contract ends?